Service and Support
The KAUTZ Customer Service Promise

Details That Make the Difference
We go beyond the standard. Our products and services set new benchmarks, reliable, high-performance, and future-oriented. Because technology is only as good as the service behind it, our customers experience a level of support that truly makes a difference: personal, competent, and backed by genuine industry expertise.

Uncompromising Service – Smart in Details
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Switchgear Service
Competence in quality and reliabilityKAUTZ offers customized services for low- and medium-voltage switchgear systems, including expansion, modification, repair, and maintenance. Our focus: optimal performance and maximum safety of your systems.
Transformer Service
Comprehensive support – ensuring safety and efficiency at all timesKAUTZ provides a specialized transformer service that includes rental stations for construction site power supply, maintenance, and precise oil analysis to ensure maximum operational reliability. At KAUTZ, we understand the importance of reliable and safe transformer operation. Our comprehensive transformer service is designed to ensure the longevity and efficiency of your systems. Services include rental stations for construction sites, offering a flexible and efficient solution for temporary energy needs.
We place great emphasis on maintenance and inspection of transformers. Our expert team conducts regular inspections and cleaning using state-of-the-art equipment and technology. We perform cast-resin transformer insulation tests and comprehensive oil analyses in accordance with DIN EN 60422, including breakdown voltage, moisture content, neutralization number, and dielectric loss factor.
We also handle transformer oil treatment and drying to improve oil dielectric strength. Our sealing and retrofit work ensures compliance with current safety standards. From Buchholz relays to touch-proof bushings, we make sure your transformers stay up to date with the latest technology.With KAUTZ as your partner, you can rely on a dependable, efficient, and safe transformer operation. Contact us for tailored solutions designed specifically to meet your needs
Network and System Analysis
Precise analysis with state-of-the-art technologyKAUTZ offers comprehensive network and system analysis services to ensure the performance and safety of your electrical installations.
Using the latest technologies and methods, we safeguard the integrity and efficiency of your electrical systems. Our services include accurate determination of harmonics and other grid-relevant data essential for maintaining stable and efficient operation.We also perform detailed short-circuit calculations for low- and medium-voltage systems and cable networks. These calculations are fundamental for assessing the load capacity of your systems and ensuring reliable operation under extreme conditions.
At KAUTZ, our goal is not only to guarantee the safety and reliability of your systems but also to optimize their efficiency. With our extensive know-how and years of experience, you can be confident that your electrical systems are in the best hands. Contact us to learn more about our network and system analysis services and how we can support your operations.Fault Detection
Maximum reliability in every detail.Our fault detection services are suitable for a wide range of applications — including transformers of all performance classes, reactive power compensation systems, and low-, medium-, and high-voltage switchgear systems.
We recommend regular diagnostics to continuously ensure the operational safety of your systems.
At KAUTZ, our goal is to identify potential issues early and provide preventive solutions to secure the long-term safety and efficiency of your installations. Contact us for consultation and learn how our fault detection methods can benefit your company.Emergency and Breakdown Service
Available around the clock, all year round.In case of a malfunction, fast and professional assistance is essential. That’s why our KAUTZ emergency service is available around the clock – day and night, every day of the year.
We understand that power outages are critical and require immediate action. Our experienced service team is fully equipped to respond quickly and deliver efficient solutions.
With a large inventory of spare parts for various system types, we can react swiftly to replacement needs and ensure prompt repair. Our experts are not only technically skilled but also trained to act effectively and calmly under pressure.Our emergency hotline is easy to reach: 0800-KAUTZTRIER (0800-5288987437). We ensure that your systems are restored as quickly as possible and your power supply reliability is maintained. Rely on KAUTZ for fast and competent assistance with any emergencies or malfunctions in your energy systems. We are just a phone call away whenever you need us, at any time, on any day.
Your Reliable Partner for System Stability
Our switchgear systems and services embody unique KAUTZ innovations, developed with a strong focus on safety, efficiency, and user-friendliness. That’s exactly what brings our customers back to us time and again. With over 30 years of experience in the construction and installation of low- and medium-voltage systems, we bring our full technical expertise and commitment into every single project.
